Returns & Refunds

Request a return

Request a return within 30 days after delivery. Before mailing an item, contact us with your order number, the product, and the reason for the return. We will provide return authorization, instructions, and the applicable return address.

Preparing your item

Keep supplied rails, brackets, and hardware together. Tell us if the item was mounted or if a piece was missing on arrival.

For a change-of-mind return, you pay return shipping. If the item arrives damaged, defective, or incorrect, we cover return shipping. Report damage, defects, or an incorrect item when you contact us. This policy preserves your rights under applicable law.

Review and refund timing

We review your refund within 5 business days after we receive and inspect the returned item. Approved refunds are issued to the original payment method. Once issued, a refund typically takes 5–10 additional business days to appear, depending on your payment provider and bank. For unshipped cancellations, see our shipping policy.